Presenter: Scott Robb
Scott oversees the Customer Eligibility & Payment Services group plan administration for Guardian’s Group - Customer Service Delivery Team. He has over 20 years’ experience in managing Medical, Dental, and Life, Critical Illness, Accident and Prescription products. He previously served as 2nd VP at Trustmark, Worksite Process Owner at Humana, and most recently Director of Billing Systems with Guardian.
Scott holds a Bachelor of Science (BS) in Public Administration/Business from University of Wisconsin – Green Bay.
Presenter: Gene Lanzoni
Gene leads thought leadership marketing and research programs in support of Guardian’s Group & Worksite business. He has nearly 30 years’ experience in marketing and market research as well as broad experience in the financial services industry. He previously served as Vice, Global Market Research at Prudential Financial and Vice President and head of Market Research for U.S. Business at MetLife.
Gene is past Chair of the Group & Worksite Benefits Committee for the Life Insurance Marketing Research Association (LIMRA) and serves on research committees for the National Association of Dental Plans (NADP), and the Integrated Benefits Institute (IBI).
Gene holds a bachelors degree in Marketing and Communications from The College of New Jersey.